Policies & Information

Insurance

Salam Psychiatric Services, PLC is committed to making quality mental health care accessible by accepting a wide range of insurance plans. We work with BlueCross BlueShield, CBA Blue, Harvard Pilgrim, HPI, Medicaid, Medicare, MVP, Anthem, and VT Blue Advantage to ensure our patients can receive the care they need without unnecessary financial barriers. Please note that any insurance not listed is not accepted at our facility. Co-pays are due at the time of your appointment.

Accessibility

At Salam Psychiatric Services, PLC, we are committed to providing accessible care for all individuals. Our practice is designed to accommodate diverse needs, including physical accessibility features such as wheelchair ramps and wide doorways to ensure ease of entry and movement throughout our facility. We strive to create an inclusive environment where every patient feels welcomed and supported, with staff trained to address various accessibility requirements and to ensure effective communication and personalized care. Your comfort and accessibility are our priorities at every step of your journey with us.

Cancellations

We require a minimum of 24 hours' notice for appointment cancellations. If you fail to provide this notice, a $150 no-show fee will be charged. This policy helps us manage our schedule effectively and accommodate all patients who need care. Patterns of repeated no-shows without prior notice will result in the termination of your case. Thank you for your understanding and cooperation.

Refills

At Salam Psychiatric Services, PLC, we require a 72-hour notice for all prescription refill requests. This allows our team sufficient time to review your medication needs and process the refill accurately. Please plan accordingly to avoid any interruption in your treatment.

Communication

You can reach us by phone at 802-246-0781 during normal office hours. If your call is not answered or is placed outside these hours, please leave a message and we will get back to you. Calls without messages will not be returned.

LGBTQ+

Salam Psychiatric Services has been a long-standing ally to the LGBTQ+ community, offering knowledgeable, compassionate care for issues related to sexual orientation, gender identity, coming-out, transition support, relationship challenges, minority stress, and discrimination. Our clinicians provide affirming, evidence-based treatment tailored to each person’s needs, including psychotherapy, medication management when appropriate, and coordinated referrals for specialized services. We strive to create a safe, welcoming environment where LGBTQ+ clients and their families can find understanding, advocacy, and practical support on their path to improved mental health and well-being.